Accessy keeps asking for my PIN-code

Accessy keeps asking for my PIN-code

For security reasons, Accessy will prompt you for your PIN-code every now and then to make sure that "you are you". This is also a security measure in case you accidently lose your phone.

Please note: You have a maximum of 3 tries to provide the correct PIN-code. If you provide the wrong PIN-code 3 times, you have to enter your recovery code instead. If you're missing this code, the account have to be reset and all your access will be lost.


    • Related Articles

    • Lost PIN-code

      If you've lost your PIN-code to Accessy you need to use your recovery code to unlock the app. This would have been presented to you when you first created your account. When you've entered the wrong PIN-code three times in a row, you will see the ...
    • Can I use biometric login instead of PIN-code?

      If you dont want to use a PIN-code in Accessy, you can instead opt to use the biometric capabilities of your mobile device, such as fingerprint scanning or face recognition. On iPhone: Go to "More" and then "Settings". There you'll find the option to ...
    • Can I change my PIN-code?

      If you absolutely feel the need to change your PIN, this can be achieved by unregistering from your account and then log in again with a fresh start. Your account, together with all your access, will remain intact when you unregister. Unregister by ...
    • I'm getting an error message after the PIN-code or when registering

      If you're getting an error message when trying to enter your PIN-code or when registering in the Accessy-app, it's most likely your time and date settings in your phone that is incorrect. You could get a few different error messages, but the most ...
    • Get started with Accessy!

      Downloading the Accessy-app Start by downloading the app. You'll find it in App Store (iPhone) and in Google Play (Android). Simply search the store for "Accessy". The app is free to download. Direct link to App Store: https://apps.apple.com/se/app/ ...