If you are missing access, please contact your local administrator or property owner directly. This both goes for for if you are missing access all together or are simply missing access to specific doors.
This is the only way to get access as we (Accessy) do not grant access ourselves. This is instead entirely up to our customers, i.e. the property owner or the administrator for your premise. If you do not know who to contact, we kindly ask you to search internally within your company or your land lord. If you are still unable to find a contact person, you are welcome to contact us and we should be able to help you.
Related Articles
How can I view my access history?
You can view your access history in your respective access. The process is similar wether you have an iPhone or an Android-device: Go to your accesses and then click on the access for which you wish to view your history. Then click on the "three ...
How do I remove access from myself?
If you want to remove all your accesses, the best method is to completely reset your account. Follow the instructions for resetting here: Reset account If you have accesses from multiple organizations / property owners, and you specifically want to ...
How can I check how long my access is valid?
Click on the access you wish check - either from the front favorite page or from the list of access on the "Home"-page. Next, click on the row that says "Active permissions" with a small right-pointing arrow. Here you'll be able to see a few details ...
Invite users (with the web portal)
To be able to invite and manage users in a subscription, you need to have the administrator area “Subscription.” To be able to assign access to users, you also need the area “Delegation.” Here, we assume that there are already suitable so-called ...
Invite users (with the app)
To be able to invite and manage users in a subscription, you need to have the administrator area “Subscription.” To be able to assign access to users, you also need the area “Delegation.” Here, we assume that there are already suitable so-called ...