Compatible mobile phones and operating systems
To be able to download and install Accessy on your mobile device, the following specifications have to be met:
iPhone
For iPhone iOS 13.0 or later is required.
Android
Accessy will run on all Android-phones running Android 8.0 or later.
Related Articles
I have a new mobile phone. What do I do with Accessy?
Your user account is linked to your mobile number. If you have a new phone but the same mobile number, you can log in to the Accessy app again on your new phone. This assumes that you have saved your recovery code. Do the following: Download the ...
Get started with the Accessy app!
Download the Accessy app Start by downloading the app. You can find it in the App Store (iPhone) and Google Play (Android). Simply search for “Accessy.” Direct link to the App Store: https://apps.apple.com/se/app/accessy/id1478132190 Direct link to ...
How do I properly scan an Accessy-tag with my phone?
Are you having issues scanning Accessy-tags? If you have an Android: Please verify that the "NFC"-feature is on in your mobile device. The option to turn on and off the NFC is usually found in the "main menu" when swiping from the top of the screen ...
Error message when entering PIN-code
If you're getting an error message when trying to enter your PIN-code or when registering in the Accessy-app, it's most likely due to time and date settings in your phone that are not correctly set. You could get a few different error messages, but ...
Reset account
In order to reset your account, follow these steps - delete and then download and reinstall the app from App Store / Google Play. This way, you make sure that you also have the latest version. - pretend that you're a new user and fill out your your ...