Can I change my PIN-code?

Can I change my PIN-code?

If you absolutely feel the need to change your PIN, this can be achieved by unregistering from your account and then log in again with a fresh start. Your account, together with all your access, will remain intact when you unregister.

Unregister by going to "More" and then click on "Settings" where you'll find "Unregister".

NOTE: when you unregister and then need to log in again, you MUST be able to provide your recovery code.

If you previously haven't saved your recovery code, you'll find it under "More" and then "Recovery code".

A warning notice with information will show, again notifying you that your recovery code is needed to be able to log in and regain your existing access. Click "Yes" if you are sure you want to go ahead.
You'll now be presented with the very first start-up screen. From there you can select that you already have an account. You'll then be prompted for your mobile phone number, recovery code followed by having to input a (new) PIN-code.


    • Related Articles

    • Lost PIN-code

      If you've lost your PIN-code to Accessy you need to use your recovery code to unlock the app. This would have been presented to you when you first created your account. When you've entered the wrong PIN-code three times in a row, you will see the ...

    • Accessy keeps asking for my PIN-code

      For security reasons, Accessy will prompt you for your PIN-code every now and then to make sure that "you are you". This is also a security measure in case you accidently lose your phone. Please note: You have a maximum of 3 tries to provide the ...

    • Can I use biometric login instead of PIN-code?

      If you dont want to use a PIN-code in Accessy, you can instead opt to use the biometric capabilities of your mobile device, such as fingerprint scanning or face recognition. On iPhone: Go to "More" and then "Settings". There you'll find the option to ...

    • I'm getting an error message after the PIN-code or when registering

      If you're getting an error message when trying to enter your PIN-code or when registering in the Accessy-app, it's most likely your time and date settings in your phone that is incorrect. You could get a few different error messages, but the most ...

    • I've lost my recovery code. What to do?

      You can always access your recovery code again if you click ont he "Icon with the dots" on the bottom right of the app. Then go to "Settings" where you'll find your recovery code. If you are in a state where your recovery is requested and you don't ...