Apple Pay is showing instead when I scan!
If you're trying to scan without much happening other than Apple Pay showing up, this probably means that you're scanning the wrong device at the door.
With Accessy in your phone, you should not scan the actual card reader. Instead, scan the small "A-tag" that should be situated close to the door. If you're having issues getting your phone to scan the tag, try holding your phone in different positions - depending on the actual model of your Android phone, the scanner can be located in different places in your phone. On iPhone, the scanner is always located at the top edge.
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Do I really need to scan? What about garages and the like?
You don't have to use scanning. If you feel it's easier, you can instead choose to open up the app to access buttons for opening doors and gates with, instead of having to scan. If you like, you can also add a door or gate as a favourite, so that it ...
How do I properly scan an Accessy-tag with my phone?
Are you having issues scanning Accessy-tags? If you have an Android: Please verify that the "NFC"-feature is on in your mobile device. The option to turn on and off the NFC is usually found in the "main menu" when swiping from the top of the screen ...
Can I use biometric login instead of PIN-code?
If you dont want to use a PIN-code in Accessy, you can instead opt to use the biometric capabilities of your mobile device, such as fingerprint scanning or face recognition. On iPhone: Go to "More" and then "Settings". There you'll find the option to ...
Using Accessy
Using Accessy is very easy. In the "More"-section of the app, you'll find all of your granted access under "Access". There are two ways of opening doors with Accessy: by using the button in the app by scanning an Accessy-tag at the door Opening doors ...
Accessy keeps asking for my PIN-code
For security reasons, Accessy will prompt you for your PIN-code every now and then to make sure that "you are you". This is also a security measure in case you accidently lose your phone. Please note: You have a maximum of 3 tries to provide the ...