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Remove user account and details
Accessy To remove your user account and details with Accessy, please take the following steps: Step 1: In the app, go to "More" and then click the bottom right icon. From there, click on "My subscriptions and swipe each of your subscriptions to the ...I'm getting an error message after the PIN-code or when registering
If you're getting an error message when trying to enter your PIN-code or when registering in the Accessy-app, it's most likely your time and date settings in your phone that is incorrect. You could get a few different error messages, but the most ...Compatible mobile phones and operating systems
To be able to download and install Accessy on your mobile device, the following specifications have to be met: iPhone For iPhone iOS 13.0 or later is required. Android Accessy will run on all Android-phones running Android 8.0 or later.How can I check how long my access is valid?
Click on the access you wish check - either from the front favorite page or from the list of access on the "Home"-page. Next, click on the row that says "Active permissions" with a small right-pointing arrow. Here you'll be able to see a few details ...How do I remove access from my account?
Some access will need to be removed by the organization administrator while others you yourself, as a regular user, can remove. You can easily see this if the access has a small bin next to it. Click on the access you wish to remove - either from the ...
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API and technical documentation
Attached you'll find the OpenAPI specification. For further reading, please visit our full API-reference documentation here. Organization administrators can create API-keys through the regular Accessy-dashboard. If you feel like you're missing ...Can I change my PIN-code?
If you absolutely feel the need to change your PIN, this can be achieved by unregistering from your account and then log in again with a fresh start. Your account, together with all your access, will remain intact when you unregister. Unregister by ...Do my phone need internet connection?
Yes, your mobile phone does need internet connection for Accessy to work. For this reason, the app can sometimes act up a bit if you're on the edge of a WiFi-network where your phone might keep switching between WiFi and your mobile network.Can I log out from Accessy?
Yes, you can log out even if it's not in the traditional sense of the word: On iPhone, go to "More" and then "Settings" where you will find the option to "Unregister". On Android, go to "More" and then "Unregister" Your account, inlcluding all of ...Account exists already?
If you get an error message saying that "Account exists", someone has most likely used the phone number already for creating an Accessy account. This is probably due to: This someone has cancelled their subscription, whereby the phone number has been ...
Contact information
Unable to find the answer you are looking for? You can contact us at:
E-mail: support@accessy.se
Phone: 0774 - 100 555